Δημοσίευση9 Νοέμ. 2024|Superior Poolside (2 adults + 2 children)
Guest UserOverall, it is a reasonably priced all-inclusive hotel. I think I think the a la carte is good, but the quality of the buffet requires improvement. The range of activities on site is rather limited. The kids enjoy the painting session and the kids disco.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:31.074 RUB
Δημοσίευση21 Μάιος 2026
Wu,We had already paid £480 online through Trip.com for a double room for 3 nights. However, upon arrival, the hotel demanded an additional €400 simply because a second guest would be staying in the room.
What made this even more unreasonable was that I checked the exact same room type on multiple other dates, and the price was identical whether selecting 1 adult or 2 adults. The listing itself also clearly indicated that the room rate included accommodation for 2 adults.
Despite this, the hotel still charged an extra €400 at check-in. This additional amount only included breakfast and city tax for the second guest — there was absolutely no room upgrade, no extra bed, and no additional service provided. In fact, the amount charged was so excessive that it was close to the price of booking an entirely separate room.
At check-in, the hotel stated that if we refused to pay, the second guest would not be allowed to stay. We tried multiple times to communicate with the hotel in a polite and constructive way, but there was no flexibility or reasonable attempt to resolve the issue.
I completely understand paying reasonable extra charges for breakfast or local taxes, but the way this situation was handled felt extremely unfair and poorly communicated in advance.
Trip.com customer service was actually very helpful throughout the process and even provided compensation themselves, which we appreciated. Unfortunately, the hotel remained unwilling to address the situation fairly.
The property itself may be nice, but this experience left us feeling disappointed, uncomfortable, and taken advantage of. Transparency and fairness in pricing are essential, especially for international travelers.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:22.635 RUB
Δημοσίευση27 Απρ. 2026|Mandala - Double Deluxe Sea View
vivilovestolaughThe hotel is beautiful, and the staff are very friendly. We were offered a welcome drink as soon as we entered, and they meticulously explained all the hotel's facilities and services.
The hotel provides a shuttle service to the beach every hour on the hour, with the last one at 5:00 PM. If you prefer to walk, there are about 150 steps down to the beach, where you'll find a convenient beachfront restaurant.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:22.995 RUB
Δημοσίευση15 Μάιος 2025|One-Bedroom Apartment
Anonymous UserI was shocked that at a five-star hotel, such an unacceptable incident could occur.
We had a deeply disturbing experience during our stay. Around 9:30 AM, someone from the property unlocked and opened both our front door and bedroom door without any prior notice, permission, or request from us. We were still asleep when this happened. We did not request housekeeping and there was no sign indicating otherwise.
This was a serious breach of privacy and made us feel unsafe and disrespected. Such behavior is completely unprofessional and unacceptable in any accommodation setting, let alone a serviced apartment.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:19.791 RUB
Δημοσίευση9 Μάιος 2025
Guest User
Great hotel! Staffs are very attentive and welcoming. Very sweet welcome treats in the room. The spa is quite nice but some parts can be a bit outdated. Overall positive experience and would visit again!
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:49.449 RUB
Δημοσίευση24 Μάιος 2026
Guest User
Very disappointing experience regarding customer service and flexibility. My wife became acutely ill with severe back problems after we had booked the stay, and she is now on sick leave and will most likely need surgery. We contacted the hotel and explained the medical situation, asking if it was possible to cancel the booking as an exception.
The airline and another hotel we had booked with both showed understanding and refunded us due to the circumstances. Unfortunately, Hotel Antigua Palma - Casa Noble refused any refund or flexibility at all.
I understand cancellation policies exist, but when dealing with documented medical emergencies, some level of compassion and customer care should be expected. This was extremely disappointing and honestly left a very negative impression of the hotel.”
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:31.445 RUB
Δημοσίευση19 Μάιος 2024
Anonymous User
Staff service is very good, very timely, the restaurant is great
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:59.605 RUB
Δημοσίευση23 Ιούν. 2025|The Twist & Go Room - Entrance To Ushuaia Club Included
JaideabellaWe had a fantastic stay at The Unexpected Hotel in Ibiza! From the moment we arrived, the staff made us feel welcome and well taken care of. At check-in, we were pleasantly surprised with the option to upgrade our room—and we’re so glad we did! The upgraded room was spacious, stylish, and offered stunning views that truly elevated our experience. Even came with a hot tub on the balcony.
The hotel itself lives up to its name in the best way—full of delightful surprises, from the chic decor to the vibrant atmosphere. Every detail was thoughtfully curated, and the service throughout our stay was exceptional.
Highly recommend this hotel for anyone looking for a memorable and luxurious Ibiza getaway. Worth every penny. We’ll definitely be back!
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:105.699 RUB
Δημοσίευση5 Μάιος 2025
Guest User
The luxurious and magnificent Ibiza Gran Hotel Lujo 6⭐️ deserves the distinction: Home Sweet Home💫 for its professional and friendly team, led by Mr. Sierra the general manager
They have the most comprehensive breakfast available in luxury hospitality, with an exemplary trilingual and helpful fine dining team.
We thank everyone for making us feel at home in Switzerland🇨🇭 thanks to the beautiful Andrea,🇵🇸🌹Valentina🌹 Laura🌹, Andi; the sexy Cuban🍒Kristina🌹, Maître Chek🖤, the magic omelet maker, and everyone in general.
We will be back🌞
Sincerely, Del Delgado Family from Cuba🌴
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:113.326 RUB
Δημοσίευση23 Μάρ. 2026
Guest User
Emma and I had a brilliant stay at The Standard and just wanted to say a big thank you to the team.
The staff were incredibly helpful throughout our stay, always professional, friendly, and happy to assist. They gave us some fantastic recommendations and kindly made bookings for us, which made everything so easy.
We enjoyed breakfast there most mornings and also had dinner, both of which were excellent , great service and really high-quality food.
We absolutely loved our stay and couldn’t recommend The Standard more highly.
Thank you again, and we hope to be back soon.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:41.474 RUB