Ξενοδοχεία με 5-Star σε Delhi, India

"Here’s a more natural version of your review: The stay at The Roseate was an experience from the moment I arrived. The welcome begins with a traditional blessing ceremony, followed by fresh juice, sweets, and water. Everyone makes you feel genuinely looked after. The spa was very good, but the highlight of my stay was definitely breakfast. It is, without question, the best hotel breakfast I have experienced. The variety of choices is outstanding, the service is exceptional, and even the use of technology—a serving robot—adds a fun touch without taking away from the hospitality. There is one area that could be improved: cleaning . I found a hair in the bathtub, and the divan behind the cushions was dusty and hadn’t been cleaned properly. Next time, I will check the room when I arrive and ask for anything that needs attention to be cleaned. Despite that, I would happily stay at The Roseate again. Despite that, I would happily stay at The Roseate again."

"Everything was okay, but i booked room with pool view they didn’t give me. 2nd i tried calling reception around 6 times in couple of days no one answered"

"Facilities were good but our room key kept de-activating so it was a bit annoying to keep going down to reception to get it re-activated. Breakfast - there are limited options on the first floor so we preferred to sit on ground floor as we had to keep going down from first to ground floor to get some items that were not available on first floor. Other than that pleasant stay. Toothbrush, toothpaste, gowns, slippers provided which was nice and the big sofa in hotel room was very nice. Cosy."

"It was the most memorable and special trip with trip.com from start to finish and especially after encountering the problems at Heathrow Airport on the 21/3/25. The team at The Oberoi were special,Akshita and The whole team made us feel at home and like family.You have surpassed our expectations of our stay at The Oberoi .Thank you also to Serker,Nikhil and all the team who have added a special touch to make our stay most comfortable,enjoyable and special.We wish you all the very best for the future and may you continue to excel in your exceptional standards of care ,attention,,compassion and person centred care ,always thinking about the guests and their comfort xx 🙏❤️Thank you and see you all very soon x Sanjay and Nisha Nathwani x"

"*Poor hospitality - hotel staff lying to guests & downgrading guest’s room type during their stay* This is my second time staying at this hotel, as I find the location and facilities suitable. However, I am extremely disappointed this time due to the poor level of hospitality. I booked my stay from February 11 to 14 initially, and then added one more night on February 10. We arrived at the hotel at 23:45 on February 10. When we checked in, we informed the staff that we had two bookings. At first, the staff asked us to check out and check in again on February 11. This was very strange and inconvenient for us. After some discussion, the staff said we did not need to check out and check in again on February 11. The room type was also upgraded to a suite, and the staff assured us that this upgrade would be valid for the entire stay until February 14. On February 11, around 16:00, we received a call from the hotel informing us of issues on the entire 11th floor and requesting us to move to another room. This was very disturbing, as we had just checked in late the previous evening. Unpacking and repacking our bags exhausted us. The staff assured us that the new room would be of the same type as our current one. However, when we moved and reached the new room, it was a standard room. We are disappointed that the staff has been dishonest. How can a hotel downgrade a guest’s room during their stay? This is absolutely unacceptable. When we called the staff, they claimed that we had to leave the suite because it was full. The reason given earlier (issues on the 11th floor) was a lie. Moreover, we did not receive a room of the same type as our original one. This has been a completely horrible experience for us. When we returned at night, we saw that some guests were going to the 11th floor, which indicates there are no issues there. This clearly shows that the staff's explanation was false. I hope there will be an explanation. Is this discrimination because I am not a local Indian? I also believe that better training for your staff is needed. This kind of hospitality only damages the hotel’s reputation. I am also providing the upgraded and downgraded room type as a proof of this comment."

"About 25 mins drive from the airport in good traffic. The hotel is huge, grand and luxurious. There are 2 flights of stairs to navigate from the entrance to the lobby level. Something to note for those with physical disabilities. The room is a little small for 2 pax, though the bathroom and shower area is a good size with all amenities provided. Water pressure in the shower is good. Bed and pillows are way too soft for my liking, never a fan of beds that sink in. Breakfast at the Capital Kitchen is a standard spread. A small selection of cold cuts, typical buffet line of American breakfast staples of sausages, baked beans and potatoes. Live station for eggs and Indian staples. Service was excellent and friendly. Overall a comfortable stay but I do think they can go easy with the scent / perfuming, it was so strong (and pungent for me) that it gave me a bad headache."

"The hotel stay was overall very satisfied. I have stayed in this Novotel for 5 nights and the hospitality was amazing. The location is pretty much not far from most attractions, MRT can be reached via a tuktuk ride but not so convenient to walk. Nevertheless, the hotel location set back from the main road restricting noisy honking sound in the room. The breakfast was nice, there are plenty of Western selections and abundant of Indian food selections. I really appreciate that they do have pork production in the buffet line."

"Second time staying in this hotel. Service is as good as you can get anywhere, top notch. Facilities are great, with gym and spa. Staff are well trained, polite and often remember my name, make a huge difference. Did a spa this time which is slightly pricy but experience is decent."

"The hotel is conveniently located near Connaught Place. I chose this hotel specifically because it has a bathtub. It turned out to be a great decision! The water temperature was around 40°C, which was a bit lukewarm for me, but it was essential to soak away the fatigue from my trip in India, so it was a huge help. This was my hotel for the final night of my 7-day trip. My stomach was quite tired, and I was craving Japanese food. To my surprise, I found a Japanese restaurant on the first floor of this very hotel when I searched online. The prices were on the higher side, but the taste was as good as what you'd find in Japan, and the presentation was delicate. I was extremely satisfied."

"I had a wonderful stay at Shangri-La Eros New Delhi. The hotel combines luxury, comfort, and excellent hospitality in one of the best locations in Delhi. The rooms were spacious, clean, and very comfortable, with beautiful city views and high-quality amenities. The breakfast was outstanding with a wide variety of international and Indian options, and the service throughout the hotel was consistently warm and professional. The spa, health club, and overall atmosphere made the stay very relaxing. What I appreciated most was the attention to detail and how welcoming the staff were at every moment. The location is also excellent, close to Connaught Place and many key attractions in Delhi. Overall, it was a memorable experience, and I would highly recommend Shangri-La Eros New Delhi for both business and leisure stays."