Ξενοδοχεία με 5-Star σε Otago, New Zealand

The front desk staff were great, and the service was excellent. The room design was also nice, but there were three very large flies in the room. The shower design was poorly thought out, with no separation between the wet and dry areas, so the entire bathroom was soaked after a shower.

We chose the Hilton again for our trip to Queenstown, New Zealand. While it's not right in the town center, transportation is super convenient. The hotel has its own water taxi that goes to and from the center daily. The first boat leaves at 8:15 AM, and then it's hourly after that. It costs 14 NZD per person and takes about 25 minutes. The last return trip is at 9:45 PM, and there's a timetable available at the front desk. The hotel is also only a ten-minute drive from the airport. The hotel's setting and views are absolutely beautiful, right on the lake. You can take a lovely stroll along the lakeside in the mornings, and the restaurant is right there, so you can enjoy the lake view while you eat. The hotel has a Western restaurant, a bar and restaurant, and a coffee shop. The breakfast buffet is served in the Western restaurant and opens at 6 AM, which is great for guests who want to get an early start on their sightseeing. The food selection is comprehensive and tasty too! We had dinner at the Western restaurant on our first night and it was excellent, the steak was fantastic! The bar and restaurant is also good; on our last day, we got back late from our Milford Sound tour and just ordered pizza and beer at the bar. The pizza was absolutely delicious! The bar atmosphere was great too! We booked a lake view king room, and the layout was nice, with full amenities. The hotel also has a pool, and the gym is open 24 hours. All in all, our stay and dining experience were very comfortable! Highly recommended!

The room was large and very clean. The entire hotel had a modern design. The hotel's Western restaurant was right by the roadside, and many locals would come there for breakfast.

If you absolutely must stay here, choose the lake-view apartment. I didn't pay attention when booking. Firstly, the room was small, and secondly, there's nowhere to eat nearby except the hotel restaurant. I originally wanted to change my plans midway to visit Dunedin. I submitted a request to modify the dates on Trip.com two days before check-in, but I never received a reply. It wasn't until I asked in person on the day of check-in that they said it was possible, but they would charge us over 3,000 for one night. 🙄 I have to give Trip.com a serious bad review here. Initially, they said they would intervene if the hotel didn't respond by the deadline, but later they said that since the hotel's response deadline had passed, the original order would proceed. They didn't even bother with a superficial effort. When submitting the modification request, I noticed that we had pre-booked a lake-view room for three nights for over 10,000, but upgrading to a better room type later on was actually over a thousand cheaper. The only upside is the beautiful scenery. Everything else is a complaint. After eating at the restaurant, we wanted to go back to our room to rest, only to find that staff had entered the room to fix the air conditioning without any request from us. We'd been there for two nights and hadn't noticed any problem with the AC. The cleaning was also very perfunctory. The shower glass had too many gaps, so water always leaked everywhere, and when our wet slippers were thrown away, they weren't replaced. In short, don't expect to be treated like a guest when you come here.

We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere. We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time. The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants! We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff. Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!

Facilities: The resort has complete facilities, a good environment, and a large golf course. The hotel rooms are average, American style. Hygiene: The hygiene of New Zealand hotels is good. Environment: Really good! There are also many foreigners staying here, all of whom come to play golf on vacation. Service: Not bad!

I checked in at 3:30 PM only to be given a dirty room, which was very disappointing. I immediately went to the front desk to report it, and they asked me to wait. I then asked if an upgrade was possible because the room felt very cramped, and the window only offered a view of the resort grounds, not the sea. It was room 213B, and all 'B' rooms apparently don't have sea views. You definitely need to pick an 'A' room for a good view. A little later, the front desk told me there were no rooms available and still asked me to wait. After another short wait, they said I could switch to room 201B. Upon opening the door, it was much better – it had a side window and even a partial sea view!

The balcony is very French. The room smells like bbq though. Ventilation is a good thing unless we are just across the street from fergberger... Told the staff we want away from the buzzling restaurants, got reassured by the receptionist that we are indeed away from the restaurants, bot when we got to the room and boom it was facing the restaurants. We are not the type of person who go down the stairs to change rooms. The receptionist was very talkative and confident. I dont want to be rude but she kind of gave us a vibe of snake oil sales man... Pardon my French.

The location of the hotel is very close to the Skyline station, and just a few minutes walking to the very famous burger shop in Queenstown. In The room is clean and with a lovely view to see the mountains. The staff are very friendly and helpful. Thanks for providing such a beautiful place for us to stay in Queenstown.

Very good a hotel apartment, very warm design, perfect facilities, neat and clean, just like your own home. Enjoying the sun on the balcony and drinking a glass of beer is life. The weather in Wanaka is too good. The hotel service is very nice and responds to requests. Also the washing machine comes with disposable detergent, too courteous. The bed was also very comfortable, the shower water was large enough to shower and shampoo very comfortable. Hope to have the chance to stay again next time.