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The proprietress was very enthusiastic and helped us book a car to the airport. The car drove very well and steadily, and it was cheaper than grab! Breakfast included, optional, the location is also good, quiet in the noisy, the room is clean and big. Our room has a small balcony, and it is very comfortable to sit on the balcony at night...I am generally satisfied.

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

Check-in on the night of June 15th, check-out on June 17th. I'm writing an honest review to help fellow Koreans. *Overall, the hotel staff are friendly.* *The room is quiet with no noticeable noise.* *The air conditioning is very cold.* *You can watch YouTube.* 1. This hotel requires a deposit of 1,000,000 VND per night. Any paid services you use at the hotel (laundry, F&B, etc.) will be deducted from your deposit upon check-out. Korean guests, please keep this in mind. 2. Late check-out is possible (if the hotel isn't fully booked). Many people take late-night flights back home. My flight was at 11 PM, and I extended my check-out until 6 PM for about 1,400,000 VND. 3. The hotel is a 5-minute walk from Han Market. Along the way, you'll find Cong Cafe, 4P's Pizza, and Michelin-starred restaurants. The location is unbeatable. 4. While the rooftop pool isn't huge, the view is great, making it worth using every day. (However, the food and beverage service from the bar is generally expensive). Two cocktails can easily set you back 600,000-700,000 VND. I recommend enjoying it once and then finding other bars. 5. The rooftop bar that operates in the evening only sells cocktails, not food. This is also very expensive. I recommend trying it once for the experience. 6. The breakfast selection isn't vast, but the quality is above average. This is especially noticeable in the freshly made pho, fried eggs, and omelets, which are excellent. The other buffet items are standard. I think women would particularly enjoy the breakfast, especially the delicious bread. 7. The room was clean, and the cleaning quality was good, but it seems they don't check the amenity levels. Some were empty and weren't refilled. 8. This was a pleasant surprise: it was my birthday during my stay, and I hadn't mentioned or requested anything, but they still prepared a birthday dessert in my room. 9. There was only one minor disappointment: my girlfriend and I checked in near midnight on June 15th. It's a 5-star hotel, but there was no bellboy to help with our luggage. Perhaps it was due to the late hour? From a service perspective, this was a letdown for a newly built 5-star hotel right from the first impression. Finally, I've attached photos of the breakfast, and I hope my review helps everyone staying at this hotel.

Located right across the beach. Many eateries, mart and laundry nearby. Room was quite spacious and clean. Swimming pool overlooking an amazing ocean view. Varied wide spread of breakfast buffet, food was tasty. Staff were friendly and kind. Concierge men were very helpful and welcoming. Unfortunately, upon checking out, we were shocked to be charged us USD7 without any explanation. Only when we queried, the receptionist mentioned it was for a ”broken shampoo bottle”, which we were very sure we left the room in tip top condition. We further asked for proof of the broken bottle, only then they sent someone to retrieve the bottle and brought it to the reception counter. The bottle was intact, not broken as claimed. However, the receptionist said the housekeeper claimed there was a ”crack” at the bottom of the bottle, which none of us including the receptionist could find the alleged ”crack”. the receptionist tried so hard to prove there was a crack but we insisted on ”where was the crack?' because we couldnt see any obvious crack and nothing leaked out out the bottle - it looked more like a light scratch. In the end, the receptionist told us to write a case report to the housekeeping to resolve the matter. We were disappointed that this matter was not handled professionally and we felt accused for an alleged crack. We were amazed at how meticulous and sharp the housekeepers were for noticing a light scratch at the bottom of the bottle and the bottom of shampoo bottle was the 1st thing they inspected. Plus, we didnt use their shampoo - we brought our own shampoo.

This hotel is relatively new, so the interior is modern. The staff are friendly and easy to communicate with. After checking out, I asked if I could store my luggage until 6 PM, and they happily accommodated my request. The location is excellent; you can walk to the beach. The room had a washing machine and even laundry detergent. There are also many restaurants nearby, which was very convenient. If I had to pick one minor issue, the air conditioner had a slight musty smell, but when I mentioned it, they said they would clean it that day, so I assume it's already resolved. I would definitely stay here again if I visit Da Nang in the future.

Stayed for three nights, and the overall experience was far from good. Honestly, I rarely leave negative reviews for hotels, but given the price and positioning of this hotel, the service was truly disappointing. I even felt that it was worse than some smaller, less expensive hotels. The front desk staff's attitude was not friendly at all. The biggest letdown was breakfast. It clearly stated that it was served until 10:30 am, but by 9:15 am, they had already started clearing the food. My friend called to rush us downstairs, and when we got there at just 9:30 am, most of the food was already gone. My friend ended up only being able to eat a bowl of noodles. I later found out that the hotel actually has three breakfast locations. If they were going to clear up early at this particular location, the staff should have proactively informed guests that they could continue eating at other restaurants, instead of letting us make a wasted trip. I hope the hotel can improve its service and communication to match the quality expected at this price point.

While the hotel's location is a bit out of the way, getting a taxi was quite easy. The air conditioning in the room had issues and wasn't fully fixed even after we reported it. The rooftop infinity pool is definitely the hotel's best feature. Breakfast was decent.

Service: The staff being friendly, attentive, and helpful. Facilities: The hotel is in a great location, close to the beach, restaurants, and shops. The rooms are clean, comfortable, and well-designed. The rooftop pool and spa are favorably. Food: The breakfast buffet gets high marks for being excellent and with a wide variety. Overall, The hotel offers a great combination of friendly service, a convenient location, and comfortable facilities. If you're looking for a relaxing beach vacation in Da Nang, this hotel could be a good option for you!

The hotel looks good at first glance – the view is beautiful, the room is spacious and nicely decorated. On the surface, it feels like a quality stay. But that’s where the positives end. The amenities inside the room are very basic, and honestly feel cheap compared to the standard of the room. Considering the price (which is not cheap at all), the overall impression is underwhelming. Breakfast was a complete disaster – poor quality, lack of variety, and far below the standard expected from a hotel of this level. It left a really bad taste for the rest of the stay. On top of that, the front desk staff were not friendly. Instead of feeling welcomed, I felt like I was inconveniencing them every time I approached. Hospitality is supposed to be about warmth and service, but this hotel failed badly in that regard. Verdict: Beautiful view and spacious room cannot make up for the poor service, terrible breakfast, and disappointing amenities. Definitely not worth the price. I would not stay here again.

this place was very lovely and clean, especially for how cheap it was unfortunately during the heat we found it was impossible to walk to the old town or the beach, but we just got taxis which only cost about 50.000 dong so not a deal issue the only issue i had is that when we wanted to do laundry there was no one around at the reception desk, and the only contact number we'd been given if we needed anything was the number for that desk all in all, a very enjoyable stay, and we just had to do laundry somewhere else thanks to our hosts!!