Ξενοδοχεία με spa σε Lazio, Italy

"The bathroom was spacious, and the service was excellent; they even helped us split the king-size bed into two separate beds. The overall space was remarkably large for a European hotel, and it was very clean. The location was super convenient for getting around, and the air conditioning worked well – a big plus!"

"We had an absolutely incredible experience during our stay. The surroundings were stunning, with breathtaking scenery that left us in awe. Every aspect of the resort was meticulously organized, creating a seamless experience from check-in to check-out. We especially enjoyed the expansive pool area, which was perfect for relaxing and soaking up the sun. Thank you for welcoming us so warmly; it truly made our visit unforgettable!"

"My primary reason for choosing this hotel was its excellent location, conveniently situated between the airport and the city center, which made taxi rides both straightforward and reasonably priced. Upon checking in, I was pleased to discover a wide array of recommended tours and activities, such as church musicals and golf cart excursions. This was incredibly helpful for someone like me who prefers not to meticulously plan every detail of their trip. Lastly, I have to praise their laundry service. Besides the usual per-item pricing, they offer a 'family laundry package,' which I recall being around €15 per kilogram. As we visited during summer, small items like T-shirts and socks don't add much weight. I sent in 3 T-shirts and 5 pairs of socks, and the total cost was only about €12. Each item came back smelling wonderfully fresh, almost like new clothes. What a delight not to have a smelly suitcase!"

"Very clean and well furnished hotel, with wonderful garden and swimming pool, the staff always kind and very polite, excellent restaurant and good price!! Price quality of the hotel perhaps a little exaggerated.. but overall everything is perfect"

"The palace is very well maintained, large and spacious rooms. Positive notice that you do not find often is the waste division within the room. With friendly and prepared staff and the price quality ratio is excellent. I also tried the spa and I found myself well. The hotel is located in the center of Soriano in Cimino, the city itself is beautiful to visit but very small, I would advise you for a relaxing stay. The place is near the Park of Bomarzo and is not far from Viterbo"

"Just an honest review here for future guests. There was one iron (and ironing room) for the whole hotel, you had to get a key from reception to get into the room and you are limited to use it for 30 minutes. Also, the iron was old and not good. I ironed one shirt twice and it was still wrinkled. I was contemplating buying an iron to donate to the hotel for the poor future guests. You cannot use the gym for free- it costs $10€ per session. (The gym looks great though) The cleaners were cleaning the hallway with a loud machine at 10pm at night. The shower is tiny, I could barely turn in there and wash my body. The air conditioner is situated behind the curtains and doesn’t cool the room as a result. Overall, not the best experience for what should be a good stay. Positives: The room was spacious and quite nice. There is a beautiful older Church (1915?) attached to the Hotel which can be accessed. The building and decorating was nice. Some staff were really helpful with requests. The room is about 5/10 minute walk from a convenient train station which goes into the city/tourist attractions. There is a grocery store right next door. The gardens are beautiful."

"It's a 40-minute drive from Florence city center, so it's really only suitable for those with a car. The hotel exceeded my expectations a bit; the restaurant and service were both excellent. I'd definitely consider staying here again on my next visit!"

"Everything was fantastic! The service, in particular, was warm and attentive! And it felt very safe. The room was elegant and cozy. The bedding was superb; I slept incredibly soundly! The perfect choice for Rome!"

"## Review **Hygiene:** The cleaning staff's hygiene awareness is seriously lacking. On the third day, when they came to clean, I was in the room. The first thing the attendant did after entering was to put the new bedsheets and duvet cover directly on my suitcase. My suitcase had just traveled across three continents and endured countless transfers; placing them anywhere else would have been better. **Service:** Most staff spoke English, but the cleaning staff didn't speak a word. The restaurant on the first floor served good food and always had a live pianist, creating a lovely ambiance. However, the main course on the first night was incredibly slow to arrive – it probably took 1 hour and 20 minutes from ordering until it was served. By then, I was already full from the pasta. Some of the waitstaff were quite arrogant. The young man who greeted me on the first night asked if I had a reservation. When I said no, he declared, 'you have to reserve.' Yet, he still gave me a table. On the last day, I walked in at lunch without a reservation again, and no one cared at all; other guests also hadn't reserved. It felt like I was 'schooled' for no reason on the first night. He also flat-out refused my request to sit indoors, saying, 'Why sit inside when everyone else is outside?' However, on my last day, when he wasn't there, another young waiter actually asked if I preferred sitting outdoors or indoors, and I chose indoors. On the last day at lunch, the restaurant wouldn't allow suitcases inside, demanding they be checked in with a blunt attitude. The old man in charge of luggage storage was even worse, acting incredibly arrogant several times when I went to get water or retrieve my bag. Furthermore, the last day is typically check-out day, so staff shouldn't even be entering the room to clean. Even if communication within the team is poor, they should at least knock before entering, right? Luckily, I had the security chain on, or else they would have just walked right in. My room wasn't cleaned on the second day, even though my 'do not disturb' sign was only up until 3 PM. The fact that the staff made no checks whatsoever between 3 PM and the end of their shift indicates extremely unprofessional management. **Amenities & Policies:** The room was large and had a balcony, which was great. The amenities were a bit subpar. The toilet seat had no soft-close mechanism whatsoever, creating a huge bang when it came down, a stark contrast to the Hotel Cerretani Firenze - MGallery Collection, where I stayed immediately afterward, which had silent toilet seats. Also, water at the Crowne Plaza costs money; you get two free bottles daily, and then it's 3 Euros per bottle. Considering the hotel's good value for money overall, this is acceptable. **Location:** It's located in the southwest suburbs. If you drive directly to the city center, it takes less than 20 minutes, but getting a taxi requires matching and waiting, and public transport involves transfers to the subway, with bus schedules often unreliable. This makes getting around quite a hassle. The hotel offers a shuttle bus, but it's paid (5-8 Euros) and runs infrequently to limited destinations. I only took it once to the Colosseum, and even then, the drop-off point was still a long walk from the attraction. **Sleep Quality:** Generally quiet, with not much noise during the day or night. I heard a bit of talking the night before I left, but it was nothing bothersome. **Biggest Advantage:** Value for money. For less than 2000 RMB a night, including breakfast, for a room of this size and with the IHG brand, it felt like a fair deal."