Δημοσίευση8 Αύγ. 2026|Superior Twin With Balcony
DoulikadouThe room is quite spacious, though the decor is a bit dated. The staff are friendly and helpful. The hotel is located on a hill, but there's a shuttle bus service to and from Shimoda Station. It's not very convenient for buying food, so you'll likely need to dine at the hotel for all three meals. On the plus side, the hotel's food quality is excellent, with great ingredients and presentation! The hotel also offers convenient access to various beaches.
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Δημοσίευση9 Απρ. 2026
YOZI
The hotel was very clean, and the food was absolutely delicious. The hot springs were also wonderful, probably because it was a weekday and not crowded. I highly recommend getting the dinner plan. For breakfast, we were able to have it in our room, which allowed for a very relaxed start to the day.
As other reviewers mentioned, the坂道 (steep hill) up to the hotel was quite something. We went by car, and at one point, we encountered another car coming down in a curving tunnel. Since uphill traffic has priority, the other car had to back up the hill to let us pass. After arriving, we enjoyed walking to the shopping street in front of the station, but on the way back to the hotel, we took a taxi from the station. Even the taxi driver radioed ahead to another taxi waiting at the top of the hill to hold their position before starting the ascent. It would be great if there were traffic lights at the top and bottom. There aren't many cars coming and going, so we just hoped there wouldn't be any oncoming traffic on our way back.
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Δημοσίευση8 Οκτ. 2026|Fuji View Double Room
4oxxThis was my second stay at Hotel Clad, and to my surprise, I was assigned the exact same room as last time—talk about fate! The location is pretty much unbeatable if you're here for outlet shopping. It's less than a 5-minute walk to Gotemba Premium Outlets, and a taxi from Gotemba Station costs around 2,000 JPY. They also offer luggage storage both before check-in and after check-out, so you don't have to drag your bags around. If I had to point out a downside, it would be the 10:00 AM check-out time. It feels a bit early, leaving you quite rushed if you want to sleep in before packing. Once the outlets close at night, there's really not much to do around the area, so you basically spend the evening at the hotel's onsen. Luckily, the private bath experience was quite nice, which made up for the quiet night. Overall, it's still a hassle-free choice for shopping at the Gotemba outlets, and I'll most likely stay here again next time.
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Δημοσίευση30 Ιούλ. 2026|(OCEAN) Superior Twin(Non-smoking) Pets Not Allowed
Guest UserThe hotel's location is unbeatable, with a shuttle bus service to and from Atami Station, which you can see right after exiting the Shinkansen, making it very convenient.
The hotel is said to have opened in 1973, perched on a cliff. Japan already had 'pit hotels' back in the 70s!
The front desk is on the 17th floor, and the shuttle drops you off there. To get to your room, you have to go down. The restaurant is on the 2nd floor.
This hotel offers incredible photo opportunities, with stunning views from every window.
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Δημοσίευση25 Ιούν. 2026
erinsisiMy stay at Izu Shuzenji Marriott exceeded all expectations! Japanese hotels are generally quite compact, but this one was exceptionally spacious. Both twin beds were 1.5 meters wide, and there was a sofa, providing ample space to move around. The room even came with a private onsen bath, which was incredibly healing. Perched on a mountaintop, the hotel offered expansive views, though it was cloudy during my visit, so I missed seeing Mount Fuji. The restaurant's window seats had an amazing ambiance. Both the food and the environment were excellent, and the service was attentive. This is definitely my top choice for a hot spring getaway in Izu. Highly recommended!
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Δημοσίευση1 Ιούλ. 2026
AihekeledepangfujiangIt's about a ten-minute drive from Izu Kogen Station. The hotel is quite large, divided into several areas, ranging from luxury to economy. We booked a Japanese-style suite in the main building with a great view. The hotel has many free facilities that you can check on the map and experience one by one. The hot spring facility next door has an open-air bath. Soaking in the hot springs by the moonlit sea at night was very relaxing, with the constant sound of the waves.
The breakfast included sashimi and various snacks, which was quite rich, but the selection was almost identical for two consecutive days.
I'm giving three stars for service, specifically for the front desk. This hotel has quite a few Indian staff members. So why only three stars?
The 5th, 6th, and 7th floors of the hotel all have scenic ocean view rooms, but Chinese guests are always assigned to the 5th floor or rooms near the elevator. Having stayed at many hotels, I can sense the subtle discrimination and differential treatment here. If the price booked through Ctrip is lower than what Japanese tourists pay, then disregard my comment.
Finally, this hotel is very family-friendly, perfect for those with children. If you prefer quiet, a hotel of this size won't be quiet at all; you should choose a smaller onsen ryokan instead.
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Δημοσίευση10 Ιούλ. 2026
Guest UserI really loved this hotel! It was my first time experiencing a hot spring, and I'd recommend thoroughly reading the pamphlet the front desk gives you and picking out a suitable yukata after checking in. That way, you can go straight to the onsen in your yukata. The outdoor onsen offers a distant view of the sea, which creates a truly unique ambiance at night. It would probably be even more enjoyable when it's colder. The room was spacious, and the TV had NHK 4K – watching a World Cup game in the morning felt absolutely fantastic. The hotel offers pickup and drop-off services to Izu-Kogen station, which you can book in English via Ctrip's internet phone.
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Δημοσίευση14 Οκτ. 2025
Guest User
Beautiful onsen — our favorite stay in Japan with my family! The traditional breakfast was delicious with a very large selection of dishes. The rooms are gorgeous, quiet, and spacious — and everything was exceptionally clean. The cleaning crew truly does an amazing job.
The reception staff were very friendly and helpful, making us feel warmly welcomed. The location is excellent, just a short walk from the train station, and having a washer and dryer available for guests was a big plus.
Highly recommended — we would love to stay here again!
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Δημοσίευση30 Αύγ. 2026|Premium Twin(With Open-air Bath & Terrace)(Non-smoking)
qinqin09Stepping into the hotel was such a pleasant surprise! It felt like entering a Southeast Asian resort. Facing the endless ocean, my mood immediately relaxed. The service was also excellent; staff escorted us to our room and meticulously explained how everything worked. For dinner, since my daughter doesn't eat seafood and there wasn't an à la carte menu, the hotel specially prepared Udon noodles and Western dishes for her – we were so grateful! In the evening, lying quietly by the pool, gazing at the stars and moon with my favorite music playing in my headphones – this is what life is all about! I'd love to come back and stay a few more nights if I get the chance.
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Δημοσίευση25 Μάιος 2026
Guest UserI would hesitate booking this hotel if you are looking for a “wow” experience. We had some issues due to bad weather and some due to service.
We booked a room that ideally should have had views of Mount Fuji. Due to the fog, we saw nothing for our 1 night stay outside of the clouds. This is no fault of the hotel but worth factoring into expectations.
We also had some service shortfalls. No one in advance communicated that we needed to select a time for the included dinner or pick the cuisine we wanted. As a result, we got stuck with what was available. We also were not informed that there was a shuttle to a nearby train station (the hotel made up for this by driving us to the station, but the only reason we knew was another guest mentioned it). Lastly, we selected a meal option but were not told the supplement in advance so had a 24,000 yen surprise on our bill. Had this all been communicated in advance, we would have felt better about our stay. At breakfast, we waited over 20 minutes for coffee and had to ask 3 times before it was eventually served.
On the plus side, the hard product is strong and our Kappo dinner was delicious.
While this wasn’t a “bad stay” - I struggle to see how this hotel landed as a 3 Michelin Star rating and can charge the prices that are charged given some of the issues we faced.
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