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"A hotel that can't let its guests sleep doesn't deserve to be called a hotel. I stayed for three nights, and every night the noise from upstairs and next door continued until 1 AM. You could feel the vibrations from various rooms even in the hallway, let alone when lying in bed. The breakfast was decent but unfortunately exactly the same for all three days. I won't choose this hotel again."

"The lobby has a very elegant Japanese feel, and the staff are all really friendly. The environment is comfortable, and both breakfast and dinner are delicious and plentiful. Overall, it's a hot spring hotel that makes you want to stay for a few more days."

"The hotel's location right next to the train station is incredibly convenient. It's perfect for an overnight stopover in Fukushima if you're transferring. There are plenty of dining options nearby, so you definitely won't go hungry at night. Overall, a great hotel, I'd definitely stay here again."

"Excellent value for money! I booked through Trip.com and it included a wonderful, extensive breakfast. The room was a standard size, but had everything you needed, which is typical for hotels in Japan. Location-wise, it's about a 10-minute walk from Fukushima Station and just a 3-minute walk to the bus stop for Hanamiyama. You can check the bus schedule in your room and head out just in time. For buses to Aizu-Wakamatsu, you can catch them at Fukushima Station or, even closer, at the Prefectural Office, which is only a 5-minute walk away. It's also incredibly convenient for train travel: 1.5 hours to Tokyo by Shinkansen and just 30 minutes to Sendai."

"I was able to spend a pleasant time in a simple hotel. However, I felt that the size of the comforter was small. Both horizontal and vertical. I think I could rest with peace of mind if it was a little bigger."

"The hotel is located at the highland so the view looking down to the Fukushima city is amazing, esp during the night time. The staff service is very caring too. Every staff always has a smiley face. The room we reserved is a bit dated. However all other facilities in the hotel are very clean, neat l, well decorated and pretty new too. The Onsen areas are clean and modern too. The food is surprisingly tasty. I truly enjoyed my stay."

"I had a fantastic stay at this hotel! The first great point is the proximity to the Fukushima Station. When I arrived, my check-in process was handled by the Manager, Matsuda-san. He was very friendly and warm. The room I stayed in was decently-sized, giving me enough room to walk around with a large suitcase and other bags on the floor. A suitcase stand and a small stool are provided. The beige wallpaper provided a nice contrast to the dark carpet. The controls for the room were absolutely fantastic - I could, for instance, adjust the brightness of the main light and the strength of the bathroom exhaust fan. The bathroom was slightly cramped, but I managed. An alarm clock is also provided for guests. The default blanket in the room was far too hot; even with the heating turned off, I felt like I was being roasted while I was in bed with the blanket covering me (and this was in winter!). I didn't like the default pillow either, it was too hard. On my last night, I requested a thinner blanket and softer pillow. Thankfully, the hotel was able to provide them, and I slept much better after using the new blanket and pillow. Funnily enough, the mattress was also quite hard, but it didn't give me any problems. The sound insulation was fantastic, and the cleaning staff were super quiet! I almost couldn't tell that they were outside my room doing their work! I also very likely had considerate Japanese guests on my floor, hence the peace. Nearby the hotel is S-Pal, where you can buy all sorts of prepared meals (if you're lucky, you can find a few vegan options). There's also a large pharmacy, and there are many convenience stores around. The main complaint I have is that the check-out time @ 10:00 is too early. I think 12:00 would be a better time. I did not have breakfast at the hotel, nor did I use any of the facilities, so I have no comment on those. I definitely recommend Hotel Route-Inn Grand Fukushima Ekimae to others, and I will definitely consider staying at Route-Inn hotels in other parts of Japan! Side Notes: (1) If you have large luggage and arrive at the Fukushima Station, you'll have to take the elevator at the west exit, and when you reach the ground floor you'll see another elevator about 20 metres in front of you (slightly to the left). This second elevator will take you to the underground passage, which you can use to get to the east side of the station, where Route-Inn Grand Fukushima is located. Do note that there is a rear entrance to the hotel (next to a public parking lot), and this will save you from walking to the front of the hotel with all your luggage. (2) Vegan options in Fukushima are unfortunately extremely limited, but you can find some vegan tofu bars and a few other items at 7-Eleven...but be sure to use Google Lens to translate the ingredients!"

"It is convenient because it is very close to the station. The employees also responded politely. The facilities are old, but they are well cleaned. The only problem was that there was no night lighting and it was dark."

"It was very convenient because it was close to the IC and there was a convenience store right there. The large communal bath was good and the breakfast was satisfactory. The staff were very polite!"

"Overall a nice hotel, very close to the JR train station, just a couple of minutes walk away. The room size was very generous a lot bigger than others we’ve stayed at in Japan. The bathroom was also very spacious with a full size bath and powerful shower. The hotel provides nightwear and toiletries as well as coffee and laundry. Breakfast has a good variety of choices although can we quite busy as peak times and items do run out. I would recommend as a good convenient choice if travelling by train."