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"This hot spring hotel is only a ten-minute drive from the high-speed rail station, making it perfect if you don't want to travel far into the mountains for a soak. I highly recommend the outdoor hot springs; there are far fewer people than indoors, and it's not cold at all if you briefly step out of the water – just be careful not to get your hair wet. The breakfast selection was quite diverse. Aside from the hot springs and various perks, the hotel itself is pretty average. The room decor is very plain, there are no smart controls, and not even a smart toilet. The most critical issue is the terrible soundproofing; you can hear everything happening outside the door crystal clear."

"Service: Free pick-up, and the owner even helped carry three suitcases upstairs – very thoughtful service. Facilities: Excellent location, right downstairs from the Genting Market, with lots of small shops to browse. The only downside was that the air conditioning wasn't very powerful and couldn't be set to heat, so it was a bit cold."

"This trip truly exceeded our expectations! The hotel's location is fantastic, very close to the high-speed train station, making transportation to and from super convenient. It saved us a lot of hassle and time on the road, which was a huge relief. The biggest surprise was the hot spring area, especially the children's splash zone, which was thoughtfully designed with clean and fun facilities. Our whole family, from young to old, spent a long time there, and the kids were thrilled the entire time – it was a real hands-off experience for us parents. The hot springs offered a good variety, and the water was clear and comfortable; we felt completely relaxed after soaking. The service was also excellent, the overall environment was clean and tidy, and it offered great value for money. It's really ideal for family travel, and I genuinely recommend it to everyone!"

"I was thrilled to get a free upgrade to a mountain view room. The peak was right opposite my window, offering a beautiful and expansive view. The room layout was practical, and the fact that you needed a key card to access the elevator floor really made me feel secure. Although the room facilities weren't brand new, they were well-maintained. The butler service was incredibly enthusiastic, attentive, and thorough, and the housekeeping staff were also very friendly. Overall, I was impressed with all the services during my stay. If I ever visit Changbai Mountain again, I'll definitely choose Crowne Plaza Hot Spring Hotel!"

"The hotel environment is undeniably beautiful. We had a packed two-day itinerary, so we didn't stay long enough to fully enjoy all the amenities, but the hotel breakfast was incredibly diverse. The hot spring area was also very comfortable and beautiful, with very few people around. The hotel's small forest and swings were great, and the blue hour was absolutely stunning. The room was spacious, the bed was huge, and the bathtub was perfect for a soak – they even provided disposable tub liners. Anything we needed was delivered promptly, and the butler service deserves a five-star rating!"

"Transitioning from the Wanda Hyatt to this hotel was like moving from hell to heaven. The price was comparable (even 100 cheaper), yet everything, from service to amenities, was vastly superior. Upon entering the room, we found honey tea already brewed in a thermos and a beautifully arranged fruit platter. (They provide different nightly tea drinks and fresh fruit daily throughout your stay, featuring local specialties like peaches and blueberries.) The in-room coffee and tea selection were elevated by several notches, and we even received a small jar of linden honey (it was so delicious, I ended up buying some!). In the evenings, the lobby bar offered complimentary beverages and alcoholic drinks. The Hyatt, on the other hand, only had a selection of chargeable snacks and drinks, with common fruits like apples and bananas only available on the day of check-in. The hot spring pools here offer an unbeatable view, and the overall hot spring environment is fantastic. We even spotted several chipmunks! Going in the afternoon meant there was hardly anyone around, allowing us to take photos freely. The Wanda's summer hot springs, however, were a stark contrast – it was like a sardine can, with people crammed around every pool, and a 2-3 person queue for each shower (though strangely, the men's showers had no queues). Given that this hotel is less crowded, we were always able to snag a lovely window seat for breakfast. The breakfast spread was incredibly refined, featuring delicacies like shrimp dumplings, siu mai, soup dumplings, chicken feet, spare ribs, and large prawns. They also offered different noodle dishes daily, including Tonkotsu ramen. The soy milk and various porridges were significantly superior to the mass-produced options often found elsewhere. While the sheer variety might not match that of bustling, queue-heavy hotels like the Hyatt, it absolutely triumphs in terms of quality! This hotel provides a full set of children's amenities, including adorable slippers, bathrobes, and even kid-friendly body lotion. In stark contrast, the Hyatt only offered children's slippers and bathrobes (during my multi-day stay, one day they even missed the bathrobe entirely), with absolutely no other provisions – even the toothbrushes provided were adult-sized. The shuttle service here is excellent: a private car and dedicated driver for each family. They were also very helpful with luggage, and the timing was always perfect – we'd just finish exploring the area and the car would be ready to pick us up. If I were forced to find a fault, it would be that the flooring in some areas felt a bit old and had a tendency to creak."