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This is an excellent hotel with incredibly warm and attentive service! Firstly, it's the closest hotel to the old mountain gate, just a 2-minute walk away, so we didn't have to queue at all during the National Day holiday. Secondly, they offer high-speed rail pick-up and drop-off throughout our stay, and can also take us to nearby attractions. Thirdly, the breakfast was amazing! The restaurant staff were very enthusiastic and proactively asked if we needed anything. The ginseng chicken soup, noodles, dumplings, and wontons were all delicious and plentiful, perfect for us southerners. Fourthly, a dedicated butler was provided. Butler Li Chao was incredibly responsible and always ready to help with anything. Fifthly, all the front desk staff were wonderful. They helped with our luggage and reservations, and the service was exceptional. They even upgraded us to a family room when they saw I was traveling with two elderly family members, which I really appreciate. Sixthly, the hot springs were superb, and we could book them anytime. Seventhly, there's a food court right next door, making dining very convenient. The stone pot bibimbap, stir-fried pork with kimchi, and BBQ were all delicious. Eighthly, the hotel provided complimentary access to the Volcanic Stone Forest attraction, river trekking, and ginseng digging, all of which were a lot of fun and suitable for the whole family. My family had a fantastic time, and we'll definitely stay here again on our next trip to Changbai Mountain.

Staying here in the off-season was absolutely beyond my expectations, five-star review! The check-in process at the front desk was super smooth. The staff, a few young men, were incredibly friendly. They offered coffee, milk tea, juice, and fruit – my hands were full during check-in, and they even gave me a bag to carry everything. The room was great too, right by the 'Beauty Pine' (Meiren Song). What really impressed me was the electric toilet, something I didn't even find at the Hilton in Shenyang – definitely a huge bonus! And the bottled water being readily available in the hallway, right across from the elevator, was both generous and thoughtful! I've stayed in many five-star hotels, but I truly fell in love with Xingcheng here, and especially their self-service laundry room. No need to add detergent manually, and they even provide bags for your clean clothes, which come out smelling fresh. Plus, there's a shoe dryer, which was incredibly convenient after white-water rafting. This hotel truly made my trip perfect and unforgettable!

This stay exceeded my expectations, and I have to give this hotel a 5-star rating! I especially want to highlight the service and hardware facilities. The front desk staff were very patient during check-in, the process was smooth, and they proactively introduced the hotel amenities and local travel tips. Every staff member we met along the way greeted us warmly, and requests were handled very quickly. The butler was attentive and thoughtful, helping us coordinate solutions while striking the perfect balance without being overly intrusive—it made us feel comfortable and relaxed. The guest room was exceptionally well-maintained, spacious, and meticulously clean. The bedding was soft and clean, the soundproofing was great, and we had a very peaceful sleep at night. The bathroom had stable water pressure, and the toiletries were of high quality. The public areas were kept very tidy, and the breakfast offered a rich variety with fantastic flavors. Overall, it lacks the flashy feel of over-marketing; it's a genuinely high-quality vacation experience. Solid hardware, heartwarming service, and thoughtful touches everywhere. It's perfect for both leisure getaways and short trips. Highly recommended! I will definitely choose to stay here again next time and look forward to my next visit.

The biggest highlight of this hotel was the front desk service – the staff were incredibly kind and genuinely helpful. Check-in was super fast, and they proactively shared important tips for visiting Changbai Mountain, along with detailed info on nearby restaurants, shops, and even gas stations. When I had a last-minute request late at night, the staff responded promptly. They truly went above and beyond, handling everything with dedication. The room was clean and quiet, well-equipped, and combined with the thoughtful front desk service, it made my trip absolutely wonderful. Highly recommend!

The hotel is right by a forest, so the air is super fresh. It's just a few minutes' drive from the North Gate of Changbai Mountain Scenic Area. They even have a dedicated shuttle service to the scenic area, which is really convenient. Everyone at the hotel, from the owner to the staff, is very welcoming and helpful. Especially the big brother who drove us to the scenic area – he kept reminding us about safety precautions for Changbai Mountain on the way, which was very thoughtful! 👍

Huge thanks to the lovely front desk lady who upgraded my room! One of the staff members was truly amazing, and I really appreciate her efforts and kindness. There's a great 'iron pot stew' restaurant about 200 meters to the left when you exit the hotel – the food was delicious and I'd definitely recommend it. The owner even suggested we try ice fishing! However, apart from the excellent service from that one staff member, the hotel's facilities and room amenities were pretty average. I didn't feel it offered great value for money. The pictures are dedicated to that wonderful lady who brightened our stay.

My overall stay exceeded expectations. The hotel boasts an excellent location with convenient access to transportation. The room was spacious, bright, and very clean, and the bedding was incredibly comfortable. The temperature and humidity inside were just right. The facilities were comprehensive; a soak in the hot springs was incredibly relaxing and helped ease the fatigue after hiking. The service was meticulous, thoughtful, and prompt. I had a very pleasant stay throughout my trip and would give it five stars. I highly recommend it to anyone visiting Changbai Mountain. The service was very attentive, and they even gave me a small gift.

The room was incredibly spacious, which I really appreciated! Especially when the afternoon sun streamed in upon arrival, it felt wonderful. The small bed's mattress was a bit firm but perfectly fine for sleeping. The hot springs were very crowded, so soaking in the room's bathtub was a good alternative. The staff were all very welcoming. The breakfast selection wasn't super extensive, but it depends on your taste; you'll definitely get enough to eat. The only issue was the weak air conditioning in the breakfast area, though the room's AC was excellent. The coffee in the lobby was quite good, worth trying. Parking was convenient, with plenty of space right out front.

Here’This resort hotel was the most satisfying stay of our entire 8-day China trip across Harbin, Changbaishan, Xuexiang, and Yabuli. We stayed in a family residence unit, which allowed all of us to live together comfortably under one household. The resort is extremely clean and well-maintained. Our unit even included a mahjong table and a private hot spring, which made the stay very enjoyable. Although the price is not cheap, it is definitely worth the money. The butler service was excellent — the staff were attentive and always did their best to accommodate our requests. Highly recommended. I’m confident you will have a pleasant and memorable stay here.

The location is incredibly convenient, and the hotel itself is a massive complex offering a wide range of services. The shuttle service was very efficient and made getting around easy. Although there was a bit of a language barrier, the drivers and hotel staff were extremely helpful and patient, using Google Translate to communicate with us. The room rates are very reasonable considering the prime location and the quality of the facilities.