The Crowne Plaza RESORT CHANGBAISHAN HOT SPRING by IHG is an ideal spot for travelers wanting to discover the city. Visitors to Antu will find that the Crowne Plaza RESORT CHANGBAISHAN HOT SPRING by IHG is a fantastic accommodation choice. The hotel is located approximately 109km from Baishan Changbaishan Airport. The nearest airport is Baishan Changbaishan Airport, approximately 109km away. There is no shortage of things to see in the area, with the Changbai Mountain National Nature Reserve - Sino-Korean Border Monument, Changbai Mountain North Scenic Area - Leisure Plaza and Changbai Mountain Mammoth Theme Park all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Antu hotel features parking on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
"Stayed from September 1st-3rd with friends.
Room: We received an upgrade to a mountain view room, and on clear days, you could see Changbai Mountain. The room was comfortable, and upon entering, there was a pleasant, comforting scent. The butler service was excellent. They communicated with us before check-in, arranged pickup, and proactively checked in after we settled to ensure everything was satisfactory and promptly resolve any issues. Their inquiries weren't just procedural; they genuinely solved problems.
Breakfast and Dinner: Breakfast offered both Chinese and Western options, easily meeting five-star standards. We left feeling full and satisfied. For dinner, we had the hot pot set for two, which was definitely filling. The restaurant staff were all very warm and friendly. We felt one of the hams in the hot pot set had too much starch and asked to swap it for another dish. Although items in the set couldn't be changed, the manager still offered us a fruit platter as an apology.
Environment: The hotel felt very homey and family-friendly. There were small animals for kids to enjoy and a coffee bookstore for business travelers. The attention to detail was impressive. The complimentary bar drink coupon even included a glass of red wine, which my friend said was excellent – an imported Chilean wine.
Activities: Although Changbai Mountain canceled the hotel's VIP park access, we could still use the old mountain gate, which was more convenient than the regular tourist entrance. A tip for everyone: pre-booked tickets cannot be used even a second before your scheduled time, so don't arrive too early.
We booked a stream trekking activity through the hotel and had a fantastic time, so much so that we missed our return bus. We contacted our butler, and they specially dispatched a private car to pick us up from the scenic area.
We had a wonderful time during our two-day stay. All the staff were incredibly friendly. No matter if your request was outside their usual scope of responsibility, they handled it with kindness, actively sought solutions, and did everything they could. My accompanying friend, who has stayed in many high-end hotels both domestically and internationally, was also very impressed. They even said the service was better than some hotels costing ten thousand a day. Upon departure, we were given a small fridge magnet as a souvenir. The service was meticulously attentive.
Many thanks again to Butler Xiao Gao and the entire WeChat service team."