Δημοσίευση22 Δεκ. 2024
Says_Katy
That's the end of our stay at this hotel in the executive suite.
What we liked:
Hotel location;
Gorgeous landscapes from the room window;
Pool area;
Spacious swimming pool;
Spacious room;
The pool is properly planned;
Very cute dogs and cats. They cheered us up.;
The staff is very polite and tries to help with everything.;
Relaxing massage;
There was oatmeal on the breakfast menu, which is rare in the Philippines.;
Your requests are being listened to.
What didn't you like:
A small selection of paid breakfast. There is no buffet and you need to choose from the menu. But you can only choose 1 dish and drink for each one. In other words, don't expect to try even a couple of dishes for prepaid money. Here you can choose only 1 dish for breakfast. The rest is paid. It became clear only on the 3rd day of the stay, as they could not understand how the breakfast system worked.
We were charged 390 Philippine pesos for SPAM (or rather, three slices of local ham). It's expensive for this kind and quantity of food.
•On the last day, the cost of paying for a fruit plate increased. It was 350 pesos, it became 400.
•When ordering tom yam, we asked for additional shrimp (+250 pesos). We were served soup with 7 shrimp halves. We still haven't figured out how many shrimps there would have been without the extra ones we paid for. 🙈We thought they forgot to add additional ones. Then we saw the bill and additional shrimps were deposited.
•Few seafood dishes. Considering that you are 50 meters from the sea. There are also few products with vegetables. We suffered because of this. There was no light food.
•The leaves in each salad were stale.
•Service fees were from everything. We understand when the service fee is for food, but we still don't understand why the fee was for a massage. That is, the fee for the massage + the service FEE for the massage.
•There were also fees for filming shark swimming on our phone. We also did not understand why the fee, if the tour itself cost 7,500 pesos + 300 pesos was a service fee (again, we do not understand why it is not included in the total cost of the tour) + 260 pesos for shooting on the phone;
I was disappointed that when booking an excursion to swim with sharks for 7,500 pesos, fishing was included, but no one offered it to us. They just took us, we swam and brought it back. They say the tour took 5 hours, but it was two and a half hours.
•Hand soap has not been refilled in two days;
• The automatic circulation of water in the pool was rarely turned on, so we swam with flies for two days... trying to catch them from there;
•The performers were an hour late for the first tour, and 30 minutes late for the second. We don't understand why our time wasn't respected.
• One shower wasn't working. There was no water coming out of it;
• Often they didn't bring half of the dish. That is, if you ordered a meat plate with grapes, cheese and crackers, be prepared that I may not bring you crackers, but there will be 3 pieces of cheese. That's for 590 pesos. We ordered this plate twice, and two times we didn't get any crackers. The second time we asked and they informed us. Also, when ordering mashed potatoes with chicken, they brought us chicken without mashed potatoes. We asked and were informed. Everything was already cold. They didn't add a banana to the banana pancakes.
Unfortunately, curtains are not blackout, for those who cannot sleep without them, bring a sleep mask.
I write absolutely all the little things, as I am very careful about the service. I really liked this hotel. In any case, I recommend it wholeheartedly. After all, they communicate politely with you here, there are gorgeous views from a spacious room, and there is a large swimming pool. But I have to write down the little things so that the management can improve the quality of service so that staying at this hotel leaves only positive emotions for absolutely everyone! After all, the hotel is really beautiful!
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:562 SAR
Δημοσίευση5 Σεπ. 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:22 SAR
Δημοσίευση27 Αύγ. 2026|Deluxe Room
Guest UserThe room was very clean. We arrived early and the hotel kindly arranged an available room for us to rest in. It's about a five to six-minute walk to the beach, cutting through the Hannah resort in front. The hotel's Alona beach area is also very clean, located at one end of the beach. It's considered a more upscale resort on Boracay.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:227 SAR
Δημοσίευση27 Ιούλ. 2026|King Room With Courtyard View
홍또여Overall, this was a satisfying 5-star resort, with the exception of its location.
The staff were incredibly friendly, and the security was excellent, making for a comfortable and safe stay within the resort. There were also various activities offered by the resort, so there was plenty to enjoy without even having to leave.
Most notably, the swimming pool is absolutely beautiful. It was even more stunning in person than in photos, and I'd be willing to return just for the pool alone.
The only slight disappointment was breakfast. While the bread and fruit were good, the overall food selection was less than expected. I had the pho for three days, and the taste varied each day, which felt inconsistent.
Additionally, the location is a bit secluded, so many massage parlors and restaurants don't offer pick-up/drop-off services. Most of the time, I had to rely on taxis, which made getting around a bit inconvenient.
However, the resort's facilities and services were so excellent that I highly recommend it to anyone looking for a relaxing, resort-focused vacation. Conversely, for those planning daily excursions for sightseeing or food tours, the location might be somewhat inconvenient.
Even if I visit Cebu again, I was so satisfied with this resort that I would book it again just for the swimming pool.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:763 SAR
Δημοσίευση12 Φεβ. 2026
Ivan Tolkachev
A small, cozy hotel with clean, well-maintained rooms and beautiful grounds. You can always grab a meal at the restaurant. The staff was incredibly helpful; they assisted us with booking a ferry, arranging transfers, and even drove us around to see the sights.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:129 SAR
Δημοσίευση7 Σεπ. 2026|Superior Twin Room
Guest UserI had a wonderful stay at Mandarin Plaza Hotel Cebu. The location is excellent, especially because it is just a short walk to Ayala Center, with plenty of restaurants and shops nearby.
The room was spacious, clean, comfortable, and well maintained. I also enjoyed the swimming pool and the relaxing atmosphere of the hotel. The staff were friendly, accommodating, and always willing to assist whenever I needed something.
What I appreciate most is the combination of comfort, convenience, and good value for money. It feels like a hotel I can comfortably come back to whenever I’m in Cebu.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:125 SAR
Δημοσίευση3 Οκτ. 2026|Superior Queen Room
Guest UserGreat. You are meet with friendly security at the entrance. They are polite and friendly. If you like to chat they are nice to chat while you whait for your taxi.if not they don't bother you. Top notch. They check if it is the right one. Then the front dest reacts quickly and professionally super friendly. Help you with all your needs. The bar has great staff , quick professional and friendly. Food is great and tasty. If you dont order lunch included, the menu is there and they will make delicious fress meal anytime, can even deliver to your room, if your feeling lazy. The room is clean because the room service is great. New sheets evry day. You always come back to a clean room. The ladies are polite friendly always with a smile and ofcourse beatifull. The pool at the 3rd floor is great and has 2 sauna rooms . And a bar. Nice breeze of wind, and a life saver on watch, as well as security cameras , so no worries about your stuff just leave them on the table. The beach it 5 minutes from hotel. Just walk dont take a taxy. When you enter the beach territory its like from a movie. I was impressed. You can spend there hole day , just swimming eating at a restaurant or the bar. Or have it delivered to you while you enjoy the sun. There was even a concert in the evening. Truly amazing. Will visit again. You feel like at home
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:170 SAR
Δημοσίευση26 Αύγ. 2026|Deluxe Twin Seaview
Anonymous User
Although I checked in quite late and was unable to experience all of the services, I was still very satisfied with my stay.
All of the staff were incredibly considerate, but what impressed me the most was how they always greeted and assisted guests with a genuine smile.
They did their best to accommodate every request, so I honestly found it difficult to have anything to complain about.
Perhaps because the weather wasn’t ideal, I felt that the hotel’s exterior had a much stronger visual impact than the view from inside the room.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:315 SAR
Δημοσίευση16 Σεπ. 2026|Deluxe Room
Guest UserOverall, it was excellent. The hotel environment was beautiful, the room was very clean, the front desk staff were very enthusiastic, and the breakfast was delicious with a wide variety. It offers great value for money, and I'll definitely be back.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:172 SAR
Δημοσίευση15 Ιούν. 2026
Julie RCHONEST EXPERIENCE and Please read for the CONS🧡
Bluewater Sumilon Island is undoubtedly one of the most beautiful resorts we’ve visited. The private island setting, surrounded by clear waters, creates a unique and relaxing experience. We also appreciated that the resort provides complimentary boat transfers for checked-in guests. The transfer was smooth, organized, and only took around 15 minutes.
Our room was spacious, clean, and well-maintained, with complete amenities and everything we needed for a comfortable stay. Although our assigned room was quite far from the main areas, the resort’s shuttle service helped make transportation easier.
The food exceeded our expectations. Both dinner and breakfast were served buffet-style, offering a wide variety of choices. Everything was well-prepared and enjoyable.
One of the highlights of our stay was the staff. The activity guides, lifeguards, restaurant staff, and service personnel were consistently warm, welcoming, and accommodating. They were approachable and attentive to our requests throughout our stay.
We also had an unexpected medical situation involving one of our senior companions, and we were grateful that there was a nurse on duty. The assistance and care provided were professional and reassuring, especially since the incident happened in the evening.
However, there were also areas that could be improved.
Our experience with the reception staff was disappointing compared to the excellent service provided by the rest of the team. Communication felt rushed, and at times multiple guests were being addressed simultaneously, which came across as unprofessional and less welcoming.
The resort shuttle service also seemed overwhelmed during peak hours. With many guests needing transportation around the island, waiting times became longer. Adding more service vehicles could significantly improve convenience, especially for seniors, children, and guests with mobility concerns.
Our biggest concern was the lack of exclusivity despite the resort’s positioning as a premium private island destination. The resort accommodates a large number of day-tour guests who share many of the same facilities. As a result, areas such as the sandbar, swimming pools, and lounge spaces often felt crowded. There were times when finding available benches or fully enjoying the facilities became difficult because of the volume of day visitors.
For a resort that markets itself as a luxury private island experience, this was quite disappointing. While we understand the value of day tours for the business, overnight guests paying premium rates should ideally enjoy a more exclusive experience and better access to resort facilities.
Overall, Bluewater Sumilon Island offers stunning scenery, excellent food, comfortable accommodations, and outstanding service from most of its staff. However, improvements in guest exclusivity, transportation availability, and front desk service would greatly enhance the overall experience and better justify its premium pricing.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:524 SAR