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"Great location! It's right next to the resort, so you can just walk over. Plus, being in the city means easy access to restaurants and places to explore. The service was excellent. The staff were warm, generous, and incredibly attentive. We asked for directions to a restaurant, and they were so worried we might get lost that they actually walked us part of the way! I've never experienced that before, and it was truly touching. One of the main reasons I choose Atour is their pillows – they're just like home, guaranteeing a perfect night's sleep. The room was spotless and well-equipped. And when we checked out, they even gave us a few bottles of water for the road! I'll definitely choose this place again next time!"

"The room we were given was amazing, it had a great view, the beds were comfy, and had a nice spot to sit and eat breakfast each day. Speaking of, getting deliveries from ******* straight to our room was also really easy.  They also had really great service. When we first arrived we found the bedroom floor to be a little sticky, so we asked if they wouldn’t mind mopping it. That was done immediately, and we enjoyed the rest of our stay :) everything else was super clea"

"Staying at Chengde Qiwanglou Hotel truly felt like a home away from home. First off, it's not a towering high-rise, which immediately gives it a cozy, homely vibe. Plus, the hotel doesn't cater to a massive number of guests, only about a hundred or so at most, meaning they can offer a more personalized and attentive service, or as I'd put it, 'meticulous care.' This included thoughtful touches like having snacks, candies, and refreshing drinks available at the entrance, and sewing kits and other small emergency items in the hallways of each building. From the moment you step in, everyone you encounter at this hotel actively engages with guests, listening carefully to their suggestions and needs. This level of personalized interaction is something I haven't experienced in hotels in recent years, and it's truly commendable. Guests who've stayed even just one day are greeted by the hotel's cat rubbing against their legs as soon as they walk in – it's incredibly heartwarming! The restaurant staff were all very dedicated, helping guests choose dishes and ensuring nothing went to waste, which was lovely. When they heard we enjoyed millet porridge, they even sold us some to take back to Beijing! One staff member, Zhi, proactively offered to buy us tofu (from Zhang Yu), which was a huge convenience. Mr. Yu Changhong (Xiao Yu) provides exceptional service, treating every guest like family, and truly fosters that 'home away from home' feeling. I do have a small suggestion: it would be great if the hotel could keep two electronic blood pressure monitors and phone charging cables on hand. When guests book a room, especially if they are elderly, it could be noted that a blood pressure monitor can be provided in their room, saving them the hassle of bringing their own. Having charging cables readily available would also alleviate any worries about charging phones."

"I booked a double queen room for this trip, and honestly, I didn't have high expectations, but I was genuinely surprised the moment I opened the door. It's perfectly spacious for a family of four and more cost-effective than booking two separate rooms. The room was bright and roomy, and the cleanliness was impeccable. All the toiletries were disposable, which gave me peace of mind. The kids loved it too! The surrounding area is bustling with plenty of dining options. I highly recommend it to everyone!"

"The hotel is located in the heart of Chengde, within walking distance of the Mountain Resort and close to the Eight Outer Temples. There are also plenty of dining options nearby. The hotel's facilities, cleanliness, environment, and service are all excellent."

"Typical three star hotel. Staff have a good attitude, especially the floor managers and are willing to accommodate guests. Still, the hotel is a bit overpriced for its class , possibly because of the hot springs available to hotel guests. Hotel is close to the garden but it sits right on the tran track and the train whistle will surely wake you up at 4:30am. Some of the front desk staff are very young and apparently still in training (the receptionist took me to the room but let me carry my luggage). Breakfast is traditional , quite good."

"The hotel room was clean and tidy, the service was excellent, and the environment was pleasant. It's located right in the city center with complete facilities. The hotel is very close to the Mountain Resort, just a few minutes' walk away, and they even offer free guided tours. Plus, there's a great 'scissor-cut noodles' restaurant right next door!"

"Brilliant location for visiting the Chengde Mountain Resort. The hotel is located just on the other side of the wall of the park and is at a quiet corner 200m from the entrance. Very convenient for an early start to avoid the crowds. Exceptionally friendly and helpful staff at hotel. Room is good size and spotlessly clean. Many good local eateries within a short walking distance for excellent food at very reasonable prices"

"Had a fantastic stay! The room was meticulously clean, even in the corners and bathroom, with no strange odors. All the facilities were complete and functioned perfectly, and the layout was well-designed. The hotel's overall ambiance was elegant and quiet, and it was conveniently located for getting around. The staff were warm, courteous, and responded promptly to all requests. It was a comfortable experience throughout my stay, highly recommend with five stars!"

"Facilities: Excellent Cleanliness: Spotless Environment: Comfortable Service: Outstanding The room was spacious and beautifully decorated, and the large bed was incredibly comfortable. The next morning, I went to the second floor for the buffet breakfast. The selection was diverse, a great mix of Chinese and Western options, and the flavors were rich. I was thoroughly satisfied with both the food and drinks!"